iStore vs Apricus: Which Heat Pump Is Better? (2026)
Quick Verdict
Apricus is the more efficient choice with a higher COP rating, meaning lower running costs over time, while iStore is more budget-friendly with a lower upfront cost starting from $2,800.
Side-by-Side Comparison
| Feature | iStore | Apricus |
|---|---|---|
| Price range (installed) | $2,800 - $4,400Lower | $3,000 - $3,250 |
| COP (efficiency) | 3.2 | 4.13Higher |
| Tank warranty | 5 years | 6 yearsLonger |
| Compressor warranty | 5 years | 6 yearsLonger |
| Noise level | 49dB | 43dBQuieter |
| Annual running cost | ~$370/yr | ~$287/yrLower |
| Refrigerant type | R134a | R134a |
| Country of manufacture | Australia | Australia |
| Australian made | No | No |
| Best for | Budget-conscious households wanting maximum rebate impact and simple installation | Three to five person households in hard water areas that value a long parts and labour warranty over a spec sheet |
Price Comparison
iStore starts from $2,800 installed (before rebates), while Apricus starts from $3,000. That is a difference of roughly $200 at the entry level. iStore is the more budget-friendly option upfront, though Apricus may deliver savings through lower running costs over time. Both prices are for fully installed systems before government rebates and STCs, which can reduce the out-of-pocket cost by $1,000 to $3,000 depending on your state.
Efficiency Comparison
COP (Coefficient of Performance) is the key efficiency metric for heat pumps. A higher COP means more heat output per unit of electricity consumed. iStore achieves a COP of 3.2, while Apricus reaches 4.13. The Apricus is 29% more efficient, which translates to roughly $83 less per year in running costs. Over a 10-year lifespan, that efficiency advantage adds up to approximately $830 in savings.
Warranty Comparison
iStore offers a 5-year tank warranty and 5-year compressor warranty. Apricus offers a 6-year tank warranty and 6-year compressor warranty. The Apricus has the stronger warranty coverage with 6 years on the tank, giving you 1 extra years of protection compared to the iStore. A longer tank warranty can provide significant peace of mind, as the tank is the most expensive component to replace.
Noise Comparison
Noise is an important consideration, especially for suburban installations where the unit may be close to bedrooms or neighbouring properties. iStore publishes 49dB for its quietest model, and Apricus publishes 43dB. The Apricus is quieter at 43dB. At this level, it is similar to a quiet office and should be unnoticeable from inside most homes.
Climate Suitability
The type of refrigerant a heat pump uses significantly affects its performance in cold weather. iStore uses R134a refrigerant, while Apricus uses R134a. Both units use the same refrigerant type, so cold-weather performance should be comparable. R134a performs well in moderate climates but may lose some efficiency in very cold conditions.
Pros and Cons
iStore
Pros
- Most affordable option
- Australian owned and supported
- Simple installation
- Good rebate value (low cost means rebates cover more)
- Widely available
Cons
- Lower COP than premium brands
- Shorter warranty
- Noisier than split systems
- Higher running costs long-term
- Units manufactured overseas
Apricus
Pros
- Six years on both parts and labour, from the date of installation
- Electric anode as well as a sacrificial one, which suits hard water
- One model only, so quotes are easy to compare
- 43 dB published sound level
- Australian company with local support
Cons
- One size only, so a large household may need a bigger tank from another brand
- Published COP of 4.13 on the data sheet is below the best R290 units
- The install manual quotes 4.49 for the same model, so ask which test the quote relies on
- Not on the Solar Victoria locally made list, so it earns the lower Victorian rebate tier
Which Should You Choose?
Choose iStore if...
- You want a lower upfront cost (from $2,800 vs $3,000)
Choose Apricus if...
- You want the best efficiency and lowest running costs (COP 4.13 vs 3.2)
- You want a longer tank warranty (6 years vs 5 years)
- Quiet operation matters to you (43dB vs 49dB)
- You want lower annual running costs (~$287/yr vs ~$370/yr)
Buying in Victoria? Stack up to $2,700 in rebates
Whichever brand you pick, Victorian households can stack the Solar Victoria Hot Water Rebate ($1,000-$1,400), the Victorian Energy Upgrades discount ($500-$2,000), and federal STCs ($500-$1,200) ahead of the 1 March 2027 gas ban deadline.
Heat pump guides
- Every Australian heat pump rebate, with the dated changes
- The best heat pump hot water brands in Australia
- Heat pump hot water cost in Australia
- Victoria heat pump rebates
- New South Wales heat pump rebates
- Queensland heat pump rebates
- South Australia heat pump rebates
- Australian Capital Territory heat pump rebates
- Western Australia heat pump rebates
- Tasmania heat pump rebates
- Northern Territory heat pump rebates
What are you replacing?
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