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Dux Heat Pump Hot Water in Craigieburn, VIC

AustraliaAustralian MadeClimate Zone 6

Looking at a Dux heat pump for your Craigieburn home? Installed pricing for Dux in VIC ranges from $3,300 - $3,850 before rebates, with an estimated $570 - $2,150 after all available Victoria rebates and federal STCs are applied. victorian households chasing the higher locally made rebate tier, and anyone who wants an Australian-built tank.

Dux is priced below the local average of $3,700 - $5,600, making it one of the most affordable options for households in this area. Combined with available rebates, out-of-pocket costs can be very competitive.

Heat pumps work well in this climate zone but will see some efficiency reduction during cold winter mornings (below 5C). Split system models with CO2 refrigerant (Sanden, Reclaim) maintain better performance in cold conditions than integrated R134a models.

Duxhas models on Solar Victoria's locally made product list, which qualify for the higher hot water rebate tier of up to $1,400 (vs $1,000). Check your exact model on the Solar Victoria product list.

$3,300 - $3,850
Before rebates
$570 - $2,150
After rebates (est.)
4.23
COP (efficiency)
7yr
Max warranty

PumpSwap installers who service Craigieburn

Installers registered with PumpSwap who take heat pump hot water jobs in Craigieburn include the businesses below. You do not need to ring around them. Tell us about your system and up to 3 local installers who cover your street send you a quote.

Registered means the business has signed up to quote through PumpSwap and services this area. It is not an endorsement or a licence check, so ask any installer for their licence and insurance details before you book. Not every installer supplies Dux, so check the brand and model on each quote.

Dux Models Available

Dux Ecosmart 200DHC25 (200L)

$3,300 - $3,600
installed, before rebates
Capacity
200L
COP
4.23
Running cost
~$280/yr
STC rebate value (zone 4)
~$600
Suitable for
2-3 person household
Noise
Not published
Dimensions
1580x620x620mm
Weight
90kg

Estimated cost in Craigieburn after rebates: $570 - $1,900

Dux Ecosmart 300DHC25 (285L)

$3,500 - $3,850
installed, before rebates
Capacity
285L
COP
4.63
Running cost
~$256/yr
STC rebate value (zone 4)
~$640
Suitable for
4-6 person household
Noise
Not published
Dimensions
2005x620x620mm
Weight
125kg

Estimated cost in Craigieburn after rebates: $770 - $2,150

Dux Ecosmart Pro-Series 270DHB36 (270L)

$3,500 - $3,800
installed, before rebates
Capacity
270L
COP
4.7
Running cost
~$252/yr
STC rebate value (zone 4)
~$640
Suitable for
3-5 person household
Noise
Not published
Dimensions
2010x640x640mm
Weight
114kg

Estimated cost in Craigieburn after rebates: $770 - $2,100

How Dux Performs in Craigieburn's Climate

Very GoodClimate Zone 6 | R290 refrigerant

Dux's R290 refrigerant is well-suited to climate zone 6. Propane (R290) holds its output in cooler conditions better than R134a does, making Dux a strong choice for this area. Winter mornings below 5 degrees will reduce efficiency slightly, but the system recovers quickly as temperatures rise.

Pros

  • The Ecosmart DHC range is designed and manufactured in Australia
  • On the Solar Victoria locally made list, so it earns the higher Victorian rebate tier
  • 7-year tank warranty
  • Y-class commercial enamel tank with dual anodes
  • Published COP of 4.63 on the 285L

Cons

  • Dux publishes no sound level for any Ecosmart model, so you cannot compare it on noise
  • Only 3 years on the heat pump components, and 1 year on everything else
  • The Pro-Series makes no Australian-made claim and is not on the locally made list
  • The model sold as 300DHC25 holds 285L, not 300L
  • No minimum operating temperature published for the DHC range

Available Rebates for Dux in Craigieburn

Federal

Small-scale Technology Certificates (STCs)

Applied as a point-of-sale discount by your installer. Value varies by system type and climate zone.

$500 - $700
estimated value
State

Solar Victoria Hot Water Rebate

Victorian owner-occupiers: 50% of the purchase price up to $1,000, or up to $1,400 for an eligible locally made system. Combined household taxable income under $150,000 (reduced from $210,000 on 1 July 2026), property value under $3 million, replacing a system at least 3 years old, using a Solar Victoria registered installer. Stacks with the VEU discount and federal STCs.

Dux has models on the locally made list, which qualify for the higher $1,400 tier.

$1,000 - $1,400
estimated value
Certificate

Victorian Energy Upgrades (VEU) Certificates

All Victorian households. A variable point-of-sale discount funded by energy-saving certificates (VEECs), currently up to around $630 depending on the certificate price. Stacks with the Solar Victoria rebate.

$200 - $630
estimated value

Victoria Gas Ban Affects Craigieburn

From 1 March 2027, if the gas hot water system in an existing owner-occupied home breaks and cannot be repaired, it must be replaced with an electric alternative; in a rental it must be replaced with a heat pump water heater. Repairs are still allowed and exemptions exist. From 1 January 2027, new homes must be built all-electric.

With 84% of Craigieburn homes connected to gas, switching to a Dux heat pump now locks in current rebate levels and avoids the rush as the deadline approaches.

Compare Other Brands in Craigieburn

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Chromagen
From $2,800
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Daikin
From $5,500
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Rinnai
From $3,350
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Midea
From $2,500
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Emerald
From $2,750
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Haier
From $3,000
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Apricus
From $3,000
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Quantum
From $3,250
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All brand costs in CraigieburnFull Dux review

Heat pump guides for Victoria

Dux in Craigieburn - Frequently Asked Questions

How much does a heat pump hot water system cost in Craigieburn?
A heat pump hot water system in Craigieburn costs between $2,100 and $4,000 fully installed after all available rebates. Before rebates, expect to pay $3,700 to $5,600. The final price depends on the brand, tank size, and complexity of your installation.
What rebates are available for heat pump hot water in Craigieburn?
Craigieburn residents can access federal Small-scale Technology Certificates (STCs) worth $500-$700 as a point-of-sale discount. Additionally, Victoria offers: Solar Victoria Hot Water Rebate ($1,000-$1,400), Victorian Energy Upgrades (VEU) Certificates ($200-$630). These rebates are typically applied by your installer at the point of sale.
Are heat pumps efficient in Craigieburn's climate?
Craigieburn has a mild temperate climate with cool winters. Heat pumps work well in this climate zone but will see some efficiency reduction during cold winter mornings (below 5C). Split system models with CO2 refrigerant (Sanden, Reclaim) maintain better performance in cold conditions than integrated R134a models. A typical household of 3-4 people will spend $200-$400 per year running a heat pump, compared to $800-$1,200 for gas or $1,200-$1,800 for electric storage.
How does the Victoria gas ban affect Craigieburn?
From 1 March 2027, if the gas hot water system in an existing owner-occupied home breaks and cannot be repaired, it must be replaced with an electric alternative; in a rental it must be replaced with a heat pump water heater. Repairs are still allowed and exemptions exist. From 1 January 2027, new homes must be built all-electric. With 84% of Craigieburn homes connected to gas, this affects a significant number of households. The ban takes effect in approximately 5 months. Planning your switch to a heat pump now lets you choose the best system and installer on your timeline.
How long does a heat pump installation take in Craigieburn?
A standard heat pump hot water installation in Craigieburn takes 3-5 hours for a straightforward replacement. If you're converting from gas, it may take a full day as the installer needs to connect new electrical circuits and potentially modify plumbing. Metro installers typically have availability within 1-2 weeks.
What size heat pump do I need for my Craigieburn home?
For Craigieburn in climate zone 6: 1-2 people need a 150-170L tank, 3-4 people need a 250-315L tank, and 5+ people should consider a 315-400L tank. In cooler climates like yours, sizing up one tank size is recommended to ensure adequate hot water on cold mornings.
Which heat pump brand is best for Craigieburn?
In Craigieburn's cooler climate (zone 6), CO2 refrigerant models perform best. Sanden and Reclaim Energy maintain efficiency down to -10C, while R134a models like iStore and Rheem lose efficiency below 5C. If noise is a concern (common in metro areas with close neighbours), split system models (Sanden at 38dB, Reclaim at 37dB, Daikin at 40dB) are significantly quieter than integrated units.
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