Sanden vs Reclaim Energy: Which Heat Pump Is Better? (2026)

Quick Verdict

Sanden is the more efficient choice with a higher COP rating, meaning lower running costs over time, while Reclaim Energy is more budget-friendly with a lower upfront cost starting from $3,800.

Side-by-Side Comparison

FeatureSandenReclaim Energy
Price range (installed)$4,500 - $6,500$3,800 - $5,800Lower
COP (efficiency)5.1Higher4.5
Tank warranty15 yearsLonger10 years
Compressor warranty6 yearsLonger5 years
Noise level37dB37dB
Annual running cost~$210/yrLower~$280/yr
Refrigerant typeCO2 (R744)Eco-friendlyCO2 (R744)Eco-friendly
Country of manufactureJapanAustralia
Australian madeNoYes
Best forThose who want the absolute best efficiency and longest warranty, regardless of upfront costHomeowners wanting premium Australian-made quality with the quietest operation

Price Comparison

Sanden starts from $4,500 installed (before rebates), while Reclaim Energy starts from $3,800. That is a difference of roughly $700 at the entry level. Reclaim Energy is the more budget-friendly option upfront, though Sanden may deliver savings through lower running costs over time. Both prices are for fully installed systems before government rebates and STCs, which can reduce the out-of-pocket cost by $1,000 to $3,000 depending on your state.

Efficiency Comparison

COP (Coefficient of Performance) is the key efficiency metric for heat pumps. A higher COP means more heat output per unit of electricity consumed. Sanden achieves a COP of 5.1, while Reclaim Energy reaches 4.5. The Sanden is 13% more efficient, which translates to roughly $70 less per year in running costs. Over a 10-year lifespan, that efficiency advantage adds up to approximately $700 in savings.

Warranty Comparison

Sanden offers a 15-year tank warranty and 6-year compressor warranty. Reclaim Energy offers a 10-year tank warranty and 5-year compressor warranty. The Sanden has the stronger warranty coverage with 15 years on the tank, giving you 5 extra years of protection compared to the Reclaim Energy. A longer tank warranty can provide significant peace of mind, as the tank is the most expensive component to replace.

Noise Comparison

Noise is an important consideration, especially for suburban installations where the unit may be close to bedrooms or neighbouring properties. Sanden operates at 37dB, while Reclaim Energy runs at 37dB. Both units produce the same noise level, so there is no difference in acoustic impact.

Climate Suitability

The type of refrigerant a heat pump uses significantly affects its performance in cold weather. Sanden uses CO2 (R744) refrigerant, while Reclaim Energy uses CO2 (R744). Both units use the same refrigerant type, so cold-weather performance should be comparable. CO2 refrigerant is excellent for cold climates and has a very low global warming potential.

Pros and Cons

Sanden

Pros

  • Industry-leading COP of 5.1
  • 15-year tank warranty (best in class)
  • CO2 refrigerant
  • Extremely quiet
  • Proven Japanese engineering
  • Best long-term value

Cons

  • Highest upfront cost
  • Split system requires indoor tank space
  • Longer lead times from Japan

Reclaim Energy

Pros

  • Australian designed
  • Split system design allows flexible installation
  • Very quiet (37dB)
  • Excellent COP of 4.5
  • CO2 refrigerant (environmentally friendly)
  • Eligible for higher VIC rebate tier

Cons

  • Higher upfront cost
  • Requires separate indoor tank space
  • Limited installer network in some areas

Which Should You Choose?

Choose Sanden if...

  • You want the best efficiency and lowest running costs (COP 5.1 vs 4.5)
  • You want a longer tank warranty (15 years vs 10 years)
  • You want lower annual running costs (~$210/yr vs ~$280/yr)

Choose Reclaim Energy if...

  • You want a lower upfront cost (from $3,800 vs $4,500)
  • You want Australian-made (eligible for higher VIC rebate tier of $1,400 vs $1,000)

Buying in Victoria? Stack up to $2,700 in rebates

Whichever brand you pick, Victorian households can stack the Solar Victoria Hot Water Rebate ($1,000-$1,400), the Victorian Energy Upgrades discount ($500-$2,000), and federal STCs ($500-$1,200) ahead of the 1 March 2027 gas ban deadline. Reclaim Energy is Australian-made and qualifies for the higher $1,400 Solar Victoria tier.

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